FAQs

Customer Support

Can you set up my Business Account for me?

Of course. We made sure that franqbox is super easy to set up, but if you don’t want to do it yourself, we’re happy to do it for you. We provide one-time free Business Account setup to our Annual Plan subscribers. All subsequent setups cost 30€/ QR-Page. We charge our Monthly Plan subscribers 30€/ QR-Page. To request a Business Account setup, please get in touch with our Support Team. Annual Plan subscribers can get in touch with us using a specially dedicated Priority Support phone number or email. We are here for you Monday to Friday from 9am to 6pm (CET).

How much does phone support cost?

As part of your Priority Support you can enjoy free access to telephone support. Please note that we offer telephone support only to our Annual Plan subscribers.

I'm really sold on franqbox, but I need to convince my manager. Can you help me?

We’d be happy to. If you would like a product demonstration, please get in touch with us to make an appointment.

What kind of customer support do you provide?

We’re here to help you with any questions or issues Monday to Friday from 9am to 6pm (CET). We offer email and telephone Priority Support to our Annual Plan subscribers. Monthly Plan subscribers can get in touch with us by email.