FAQs

QR-Code, Feedback Code, QR-Poster

Can I design my own QR-Poster?

Of course. To make sure your customers can give feedback your poster will need to include: - Your QR-Page’s unique QR-Code and Feedback Code. - franqbox website address where they can input the Feedback Code: qr.franqbox.com. Please note: all posters have to include “powered by franqbox”. For more details, please refer to out Terms of Use.

How do I redeem my free custom QR-Poster?

We offer our Annual Plan subscribers free custom-designed QR-Posters. You can redeem one custom-designed QR-posters per QR-Page, for up to 10 QR-Pages. You can do this at any point during your subscription period by getting touch with our Support Team or using our Priority Support email address or phone number. Please keep in mind that it can take us up to a week to design each poster.

Can I edit my basic QR-Poster?

We offer complimentary custom QR-Posters designs to our Annual Plan subscribers. Find out more how do redeem your QR-Poster in our FAQs. Monthly Plan subscribers can print or display the QR-Poster in any size you like, but you cannot edit the information on the poster. If you want to add different information or designs to the QR-Poster, we welcome you to design your own QR-Poster, using the QR-Code and Feedback Code provided with the QR-Page.

How do I download my basic QR-Poster?

- On your Business Account, click QR-Pages. - Click on the QR-Page you would like to get your basic QR-Poster for. - This will open a popup widow with all the details for the given QR-Page. - To download your QR-Poster, at the bottom of the window, click Download > QR-Poster > Choose your preferred language. This will download your QR-Poster in PDF format.

What is a basic QR-Poster?

A basic QR-Poster comes free with every QR-Page It invites your customers to give feedback and explains how they can do it. It includes your unique Feedback Code and QR-Code for quick access to the QR-Page. It can be printed in different sizes or displayed virtually. We offer complimentary custom QR-Posters designs to our Annual Plan subscribers. Find out more how do redeem your QR-Poster in our FAQs.

How do I create a QR-Code and a Feedback Code?

When you create a QR-Page the QR-Code and Feedback Code are automatically generated. To view your Feedback Code: - On your Business Account, click QR-Pages. - The Feedback Code is displayed next to every QR-Page in the column labeled Code. To view or download your QR-Code: - On your Business Account, click QR-Pages. - Click on the QR-Page you would like to get your QR-Code for. - This will open a popup widow with all the details for the given QR-Page. - To view your QR-Code, scroll down. - To download your QR-Code, at the bottom of the window, click Download > QR-Code. This will download your QR-Code in GIF format. You can also download our basic QR-Poster that has all the codes and relevant information on it.

What is a Feedback Code and how does it work?

A Feedback Code is a code made up of a combination of five letters and numbers. This code is unique to your QR-Page. Your customers can access your QR-Page by typing in your unique Feedback Code on qr.franqbox.com. They do not need to download any apps or register for an account.

How do I make sure my customers can scan my QR-Code?

You will need to display a digital or a print version of the QR-Code where your customers can see it. You can add your QR-Codes to labels, packages, and receipts, or print our QR-posters to place on your business premises. The minimum size of a QR Code should be 2cm x 2cm.

What is a QR-Code and how does it work?

QR-Code stand for quick response code. It is a 2-D square-shaped black and white barcode that acts as a link to your QR-Page. This code is unique to your QR-Page. To make sure that your customers can access your QR-Page you will need to display a digital or a print version of the QR-Code where your customers can see it. Your customers need to open their smartphone camera app and point the camera at the QR-Code. This will automatically open your QR-Page where they can give their feedback. Our complementary feedback QR-Poster has all the details about how your customers can give feedback. Today, almost every smartphone and tablet has an in-built QR Code scanner in it. However, if your customers want to use a different mobile device to give feedback, they can do so using a Feedback Code.