Your new alternative
to face-to-face feedback

Get instant customer feedback & act on it before they are out the door. Real-time, private, on-site.

Get started with franqbox

franqbox is a cloud-based solution that lets you collect, manage and analyze customer feedback. No technical knowledge, downloads, or additional hardware needed.

For businesses that interact with their customers face-to-face

Airports

Hotels

Hospitals

Sports

Beauty

Events

Restaurants

& more

First-time users need as little as 50 seconds to provide feedback using franqbox.

Your customers will love franqbox

No app downloads or user accounts

No long questionnaires

Feedback sent directly to management

Optionally anonymous

Tastes n’ More

Berlin Center

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Team feedback

Write your feedback here...

Add Image

How are you feeling now?

Submit Feedback

Tastes n’ More

Berlin Center

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Team feedback

Ana

Henry

Write your feedback here...

How much are unsatisfied customers costing your business?

Get started with franqbox

from 30€ a month

Feedback in real-time, on-site

All feedback is private and never publicly shared

Ready-to-use feedback page

No hardware or maintenance costs

Analytics and insights (e.g. team performance)

Daily Provided Feedback

24

Daily Critical Feedback

3

Average Daily Rating

4.3

Hourly Sentiment Distribution

6

8

5

17

9

Dashboard

Feedback

Visitors

Branches

Team

QR-Pages

Settings

6

8

5

17

9

Daily Provided Feedback

24

Average Daily Score

3

Daily Critical Feedback

4.3

Hourly Sentiment Distribution

Team Feedback
Ratings

Laura

8

Andrew

8

Mike

8

Hey,
tilt your device to see the desktop dashboard!

Super easy to use

No technical or advanced IT knowledge needed. Create your Business Account and you are ready to go!

How it works

01

Get started

with our ready-to-use feedback webpage. No additional hardware or downloads needed.

~20m

Collect feedback

privately and in real-time. All customers need is their personal mobile device.

~50s
02
03

Get instant insights

with franqbox analytics, artificial intelligence (AI) and sentiment analysis.

In real-time

React to your customers’ needs

before they’re out the door.

Immediately
04
05

Succeed & Grow

by building customer satisfaction and loyalty.

Now

A successful business understands their customers’ needs – we make it easy.

Why franqbox

Real-time feedback alerts, while your customers are still on-site and you can respond to their needs

For your business

All feedback given directly to management and in real-time, while it still matters.

For your customers

Feedback only available to your business, through your private Business Account. It is never publicly shared.

For your business

Can choose to remain anonymous when giving feedback.

For your customers

No extra hardware setup or maintenance costs.
No need for software downloads or integrations.

For your business

Give feedback from their personal mobile devices.

For your customers

Ready-to-use feedback QR-Pages.

For your business

No app downloads or account registrations.

For your customers

Sort and filter feedback by time, location, product, or service. Get on-the-spot insights and performance metrics over longer periods of time.

For your business

Can give feedback how they like – as text, image, or emoji. franqbox will analyse it and help you make sense of all the data.

For your customers

Why Franqbox

Real time, on site

For your business

Feedback shared directly with management in real-time.

For your customers

Instant feedback alerts, while customer is still on business’ premises.

Private & Direct

For your business

Feedback only available to your business, through your private dashboard. It is never publicly shared.

For your customers

Can choose to remain anonymous.

No downloads or aditional hardware

For your business

No extra hardware setup or maintenance costs. No need for software downloads or integrations.

For your customers

Leave feedback from their personal mobile devices.

Easy to use

For your business

Ready-to-use feedback webpage.

For your customers

No app downloads or account registrations.

Deep Insights with "AI"

For your business

Filter feedback by time, business branch, or zones inside your premises. Get on-the-spot insights and performance metrics over longer periods.

For your customers

Can give feedback how they like – as text, image, or emoji. Franqbox will analyse and make sense of all the data.

What people are saying about franqbox

With franqbox you can literally save hours building elements and use their compontents as starting elements for your own design.

BRODIE

With forest you can literally save hours building elements and use their compontents as starting elements for your own design.

NELSON